Consulting Firm Implements ERP System to Manage Global Growth Reduces Oracle Support Costs By 20%

Our client, a specialist consulting firm, was growing rapidly around the world and needed a comprehensive enterprise resource planning system to manage their expanding organization. They needed a service partner who could:
– Support and optimize their investment in Oracle E-Business Suite
– Ensure rapid resolution of customer problems
– Manage incidents and enhancements

Read this case study to learn how Apps Associates helped to create a joint on-shore and off-shore team to provide functional and technical support for the client’s business systems which resulted in the following benefits:
– Optimized their Oracle investment without an in-house support team
– Eliminated the risk of having to work with external consultants
– Reduced their Oracle support costs by at least 20%